There are a few instances where you’ll have an outstanding balance, such as when we charge an expired credit card or a prepaid card with insufficient funds. Within your account, you can assign a new payment method, use a prepaid debit card or add a backup payment method. Since we automatically bill you each month, there’s no need to sign in every time to make a payment. The credit will then appear on your monthly bill the following month. It will appear in your account the next day and, in the case of an outage, within 1 week of the outage being resolved. In instances where we owe you a credit, we'll issue it to your primary payment method on file. Simply sign in to your Fiber accountand scroll down to view a list of your most recent monthly statements. Within your account, you can view past statements, compare multiple ones or download them for your records. View past billing statementsįiber billing is 100% electronic for your security and convenience. Sign in to see past statements, pay your outstanding balance or update your payment methods. You can conveniently manage your billing within your Fiber account. Once you sign up, to manage your account and track your usage, download the MyUsage app from the Apple App Store or Google Play and register to create an account, visit the MyUsage website, or call MyUsage at (855) 274-1340.You can view and pay your outstanding balance at any time within your account. You can also use any MoneyGram location to transfer funds to your account.Ĭontact Customer Service at (940) 349-8700 to sign up.Hickory St., Suite F, 24 hours a day, 7 days a week At the kiosk outside the building at 601 E.With a Customer Service representative from 8 a.m.When you need to add money to your account, you can make a payment in any of these ways:

This frees you from late fees, deposits, and reconnect fees. When the account gets low, you'll get a notification to add more money.

The MyUsage website and app is a tool that lets you track your utility usage and shows how much money you have left on your prepaid account. As long as your balance does not fall below zero, you will not be disconnected. Instead, you have the ability to pay as much as you want, when you want, and how you want.

You don't have to wait for a monthly bill to make a payment. Pay As You Go with MyUsage puts you in control of your utility bill.

Google pay bill